Career

Senior product leader, engineer turned PM. About 20 years across software engineering, product management and entrepreneurship, in India, the US, Singapore and the Nordics.


Experience

Jan 2024 – Present · Bengaluru
Founder & CEO
  • Building self-improving AI agents for enterprise voice operations: ~$24K MRR and 15 enterprise customers (Porter, Pepperfry, Vedantu, Snabbit, Namma Yatri and others); I own product, pricing, sales and renewals.
  • Customer results include 12% incremental revenue at Vedantu, 100% QA coverage with 85% less manual review at Pepperfry, and 20% fewer “not reachable” calls at Porter. Customer stories →
  • LLM graders with ~95% agreement with human reviewers across 22 Indian languages.
  • Raised ~$450K and lead a team of forward-deployed generalists; funders include Google for Startups, Microsoft for Startups, AWS Activate and an NSRCEL–Kotak grant. Case study →
Mar 2018 – Sep 2023 · Bengaluru
Principal PM Lead, Search & Mobile
Microsoft Teams
  • Led 12 PMs and partnered with 60+ engineers and designers. Set the charter for Teams search as the front door to M365 knowledge.
  • Led search product as Teams grew from ~500K to ~350M users; delivered a relevance-ranked results page (+1.7% search session success).
  • Bootstrapped the Teams ML platform with user–user and user–channel affinity signals that fixed autosuggest and personalization.
  • Led the PM team for Teams mobile. Case study →
Feb 2017 – Feb 2018
Senior PM, Marketplace & Serving
Microsoft Bing Ads
  • Grew revenue per mille +17% YoY across international marketplaces (~$400M/yr in revenue owned), shipping 10+ product packages in 6 months. Case study →
Apr 2015 – Jan 2017
Senior PM, Ad Quality
Microsoft Bing Ads
  • Owned the risk portfolio: payment fraud, phishing, malware, counterfeit and editorial abuse.
  • Moved detection from rules to ML: fraud loss −62% YoY (~$20M), time to detect 4 hours → 5 minutes, phishing and malware escalations −95%. Case study →
~3 years · India, Stockholm, Denmark & the Nordics
Founding Engineer
IdealInvent
  • Built a BPM product from scratch as a founding engineer.
  • Travelled to Stockholm, Denmark and across the Nordics to implement it with customers on site.
Early career · India
Software Engineer
Infosys, Trigent, Prodapt
The engineering foundation that still shapes how I work with engineers and judge technical trade-offs.

Education

MBA
Indian Institute of Management Bangalore
Bachelor’s degree, Engineering

Quick facts

Who is Raja Mohan?
Raja Mohan is a senior product leader based in Bengaluru, India, and an engineer turned product manager. He is the founder and CEO of ProdLoop.ai, a voice-AI company, and previously led product for Microsoft Teams Search and Mobile and worked on machine learning for Microsoft Bing Ads.
What is Raja Mohan doing now?
He is building ProdLoop.ai, which makes self-improving AI agents for enterprise voice operations. ProdLoop.ai has about $24K in monthly recurring revenue and 15 enterprise customers, including Porter, Pepperfry and Vedantu.
What product leadership experience does he have?
At Microsoft he was Principal PM Lead for Teams Search and Mobile, leading 12 product managers and partnering with 60+ engineers and designers while Teams grew from about 500K to 350M users. On Bing Ads he grew international marketplace revenue per mille 17% year over year and cut ad fraud loss 62%.
What does he specialize in?
AI and ML products, voice and conversational AI, LLM evaluation, enterprise search and relevance, ads marketplaces, trust and safety, and taking products from zero to one.
Where is he based, and how do I contact him?
Bengaluru, Karnataka, India. Reach him on LinkedIn at linkedin.com/in/mohanraja or by email at [email protected].

Full history on LinkedIn, or email [email protected] for my resume.